Shipping Policy – Simone-International

Simone-International is committed to providing all customers with fast and reliable shipping. This Shipping Policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.

1. Delivery Times

– We aim to ship all orders within 24-48 hours after purchase confirmation.
– After shipment, orders are typically delivered within 5-14 business days.
– Delivery times may vary due to factors such as:
– Weather conditions
– High demand periods (e.g., holidays)
– Customs procedures (if applicable)

2. Free Shipping

– Simone-International offers free shipping on all orders.
– Regardless of the order amount or your location, no shipping fees will be charged.
– This is part of our mission to make your shopping experience as easy and comfortable as possible.

3. Order Fulfillment

– All orders are shipped directly from our supplier.
– This approach reduces processing time and ensures you receive your products as quickly as possible.
– It also allows us to perform strict quality control on every shipped item.

4. Order Processing

– After placing your order, you will receive a confirmation email with your purchase details.
– Orders are processed and shipped within 24-48 hours.
– Once your order has been shipped, you will receive an email with a tracking number to monitor your package.

5. Order Tracking

– We provide tracking information for all orders.
– Using the tracking number, you can follow your shipment’s progress on the courier’s website.
– This lets you know exactly where your package is and when it will be delivered.

6. Questions and Support

– If you have any questions about your order or our shipping policy, our customer service team is here to help.
– You can contact us by email at: info@simone-international.com
– We strive to respond quickly and professionally to all inquiries.

7. Limitations and Exceptions

– While we do our best to meet estimated delivery times, unexpected delays may occur, including due to:
– Customs inspections
– Severe weather
– Force majeure events
– Simone-International is not responsible for such delays but appreciates your understanding and patience.

8. Conclusion

Simone-International is dedicated to delivering an exceptional online shopping experience, including fast and reliable shipping. By following this Shipping Policy, we ensure that every customer receives their products as quickly as possible. For more information, please contact us at info@simone-international.com.